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ACCOUNT MANAGEMENT

Our Senior Management Team have significant Account and National Account Management experience working with a broad range of businesses.

 

For large contracts or multi-site projects, we understand the importance of providing effective account management support to companies who are locally represented in Scotland and who can offer a diverse range of non-core services and support the delivery of FM solutions to their broad range of clients.

 

Tweed FS Group Ltd, supported by our specialist contractor partners pride themselves on having a local presence in Central Scotland but offering a National reach. You would not be dealing with a faceless contact based at the other end of a phone or country. We would guarantee the support from our Directors or our Business Support Manager.

 

No matter the size of the contract or scope of the services provided, our customers enjoy a ‘hands on’ level of support and communication that gives them confidence that their business matters to us.

Tweed FS Group Ltd would commit to becoming your single point of contact for all specialist FM works helping you save time identifying contractors to support reactive works and therefore allowing Business Owners, Managers, focus on their core business.

We commit to making monthly management visits with each of our contracts to discuss with our clients any concerns they have or opportunities for us to improve our service.

On our larger contracts we positively welcome and encourage monthly contract review meetings with our customers.

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